Book Title: Task-based intranet content: a step by step guide to user-centred design

Author: Lizzie Bruce

Book Description: Create content that makes it faster for people to find what they need on the intranet than from a colleague.

License:
All Rights Reserved

Contents

Book Information

Book Description

Generally, people want information about a specific thing, fast, when they visit the intranet. They need it in as little time as possible, so they can get to a meeting, or enjoy their lunch break.

This book outlines processes that put into practice these 3 essential principles for user-centred intranet content:

1. Content reflects a staff need for it.

2. Information is easy to find.

3. Style, tone and language is optimised for users with little time to read and absorb content.

Lizzie Bruce draws on her experience of designing intranet content around staff needs for UK government, to share advice and techniques for creating usable, readable content. This includes a project “shopping list”, timeline planning, getting stakeholder buy-in, universal intranet tasks and a glossary of user-centred design terms.

Author

Lizzie Bruce

License

Task-based intranet content: a step by step guide to user-centred design Copyright © 2020 by Lizzie Bruce. All Rights Reserved.

Subject

User interface design and usability

Metadata

Title
Task-based intranet content: a step by step guide to user-centred design
Author
Lizzie Bruce
License

This book will be available as a web book, e-book and by print-on-demand. But it is not free. Please don’t reproduce it in any way without the author’s permission: if you are a not-for-profit organisation, contact the author through cakeconsultancy.com. Do give credit if you quote any of the book’s content in your own work, in a presentation, in a talk or on social media. Thanks.

Primary Subject
User interface design and usability
Additional Subject(s)
Information architecture, Personnel and human resources management, Computer networking and communications, Writing and editing guides
Publisher
Cake Consultancy Ltd
Publication Date
September 27, 2020